Introduction: Car Buying Concierge Service
Buying a car is often stressful, time-consuming, and expensive—especially when dealerships add thousands of dollars in hidden markups and play endless time wasting games. But savvy consumers are turning to car buying concierge services as a smarter alternative. These professionals work directly for the buyer, helping them find the right vehicle at the best possible price—often saving clients thousands in the process.
What Are Dealership Markups?
Dealership markups are extra fees or profit margins added on top of a vehicle’s Manufacturer’s Suggested Retail Price (MSRP). These can include:
- Market Adjustment Fees
- Dealer-installed Accessories
- Documentation Fees
- Extended Warranties or Add-ons
- Miscellaneous Junk Fees
During times of high demand or low inventory, some dealerships add $2,000–$10,000 or more above MSRP depending on model and scarcity—and especially for popular vehicles or new releases. These costs often go unnoticed by buyers until it’s too late. Especially since it wasn’t too long ago dealerships from nearly every make had market adjustment markups over MSRP on nearly every model. That relatively brief glitch in the automotive supply chain was just that, a glitch. Most dealers have cut these shenanigans, as consumers grew tired of the extortion, they cooled the market forcing dealers to play better in the sandbox.
How Car Buying Concierge Services Work
A car buying concierge—also known as a car buying consultant or car buying advocate—acts as your personal advocate in the car-buying process. Instead of wasting countless hours walking into multiple dealerships, or the absolute stress and anxiety from negotiating on your own, you hire a professional who:
- Understands current market trends and pricing
- Has industry contacts and negotiation experience
- Can access unlisted vehicles and broker listings
- Shops multiple nationwide dealerships and online listings
- Negotiates Price or Lease, trade-in, and all dealer line items
- Reviews and explains contracts before you sign
- Coordinates delivery of your vehicle
Unlike car brokers who may be compensated by the dealership, concierge services like CarDealHero Inc., a Tampa based firm is paid directly by the client, ensuring 100% buyer advocacy. A reputable Concierge will assist you in vehicle and options selections, researching and locating the best options nationwide, negotiates each and every line item, and coordinates remote signing and home delivery of your vehicle. The entire process is handled by someone else, and you are likely to save more than double the cost of a Concierge BEYOND what you would have likely negotiated in your local market.
Top Ways Concierge Services Save You Money
Avoiding Market Adjustments
Concierge buyers identify dealerships that don’t tack on inflated markups—or negotiates to remove them whenever possible.
Skipping Unnecessary Add-Ons
Dealerships frequently bundle in overpriced accessories or services. A concierge ensures you only pay for what you actually want or need.
Comparing Offers Across Markets
Concierge services search locally and nationally to uncover the best spec and pricing available, especially in tight inventory markets.
Insider Knowledge and Timing
Concierges know when to shop, which incentives to look for, and how to maximize discounts based on timing, location, and financing options.
Real Savings: Examples of What Buyers Save
Buyers who use a car concierge often report saving:
- $3,000–$7,000 on new cars with inflated markups
- $1,000–$3,000 on used vehicles by avoiding dealer fees
- Dozens of hours spent visiting, comparing, and attempted negotiations
These services also help customers avoid emotional buying decisions or falling into high-pressure sales tactics.
Why Dealerships Don’t Like Car Concierges
Car concierges reduce dealership profit margins because they:
- Know true market pricing and dealer cost
- Work directly with decision-makers
- Demand transparency and efficiency
Some dealers may resist working with concierges, but experienced services that have been around know how to professionally navigate this resistance still gaining a great deal for their clients. They have also built deep relationships based on volume and efficient buying. Many concierge companies have popped up in the past few years, lacking the network and relationships longer standing firms like CarDealHero has earned.
You Should Consider a Car Concierge?
If you’re:
- Buying or leasing a new or used car
- Trading in a vehicle
- Don’t enjoy wasting time at multiple dealerships while being harassed
- Don’t like the stress and anxiety of negotiating with dealers
- Hoping to avoid dealership stress and games
- Looking to get the best deal possible
…then hiring a car buying concierge service may be your best move. The flat fee you pay is typically a fraction of the savings you’ll realize on your vehicle purchase.
Conclusion
The next time you’re in the market for a car, don’t overpay because of hidden dealer markups or high-pressure sales tactics. A car concierge service like CarDealHero can help you skip the stress, get expert guidance, and save thousands—making your next car purchase smoother, easier, and far more cost-effective. CarDealHero invites you to schedule a zero obligation, informative video or phone consultation. Visit CarDealHero at cardealhero.com to book your consultation now!
Visit CarDealHero.com to learn more and schedule your consultation today.
